Action makes all the difference.

The other day I went into a shop to have a vehicle serviced.  The service was lackluster, the personalities within, just as enlightening.  And then, I saw something that was posted near the ceiling of the office, and it wasn't just one. It was a whole series of quotes on action.  And apparently these people whom had given empowerment to do their jobs, and given latitude with which to do them, were rather aloof of what hung above their heads.

Which brings me to a point. Before I headed to Germany, I had the pleasure of doing business with a small town auto dealership, in Temple, Texas: Garlyn Shelton Volkswagen.  The receptionist was the most pleasant, the manager was the best auto manager I've ever dealt with, the salesman with whom I had to deal with was the best too.  In fact there is no doubt in my mind that the level of service I received there will no doubt carry that auto dealership into the next 100 years.  They were all empowered to do their jobs, and do it well, they were all smiling, and happy to help.  And this was during the period of high un-employment. I was turning in a lease. The company was not making money on me. They had never serviced my vehicle.  They had nothing financially to gain from me being there.  They did however leave an impression; they took action. No one, complained. No one said, this isn't my job. Maya Angelou said, "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."  And I can tell you right now, those individuals at Garlyn Shelton, they made me feel welcome.

The biggest difference between these two shops.  One had signs all over about taking action. One simply took action. They had no signs, they just did.

Are you actionable, or are you reactive?  Napoleon Bonaparte said, " Take time to deliberate; but when the time for action arrives, stop thinking and go in." That's pretty sound advice.  How can you decide when the time is right? Do you get an analysis-paralysis when you look at the job boards, when you think about what you could be doing instead?  Do you say to yourself, "there is no way..."?  Stop that destructive self behavior. Look forward, make a goal. Make an actionable task of getting where you want.

Charles Kettering said, "Believe and act as if it were impossible to fail." I remember watching a segment from Tony Robbins who twisted that slightly and said, "What could you accomplish if you knew, if you knew, you couldn't fail? You aren't allowed to; failure is NOT an option." And you know what that guy knows how to stir excitement in a person. He knows how to emotionally grip you and question yourself.

What actions would you take to get what you want? Let me re-phrase that, "What actions will you take to make certain you get where and  what you want?"  You see. It is all up to you. Whether its a playground island in the Caymans, a 12 foot bass boat, or a sixty foot yacht. Whether its a mansion, or a log cabin in the snowy woods. Those steps, the solitude the significant accomplishments in your life, they all start with one thing: Action.

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